Get a quote first
Send us the laptop model and a description of the problem. We provide a quote for diagnosis or the requested service before you courier the laptop.
Laptop repairs across South Africa
Send your laptop to PCFIX by courier for diagnosis and repair, with return delivery arranged once the work is complete.
Request a quoteNationwide coverage
Our mail-in laptop repair service is available nationwide across South Africa, including Gauteng, Western Cape, KwaZulu-Natal, Eastern Cape, Free State, Limpopo, Mpumalanga, North West and Northern Cape.
Mail-in repairs are handled by arrangement. Before you send anything, please contact us for a quote for the service you need. We will confirm the next steps and provide the Johannesburg office address with your quote.
How mail-in repairs work
Send us the laptop model and a description of the problem. We provide a quote for diagnosis or the requested service before you courier the laptop.
Once your repair booking is confirmed, you can send your laptop using a courier of your choice. The Courier Guy and PostNet are suggested options, and our Johannesburg office address will be provided on your quote.
We diagnose the issue or complete the approved service, then let you know if anything needs approval before proceeding.
After the service is complete, payment is made. We then arrange for your repaired laptop to be mailed back to you.
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Before you send your laptop
Yes. Please contact us first. We need to quote for the requested service and confirm the booking before the laptop is sent.
We will provide the Johannesburg office address on your quote. Please do not send a laptop to an address from an old message or a different booking.
Most mail-in laptop repairs are completed within an average of 3 working days. Repair times can vary depending on the fault and whether parts are required. We provide an estimated turnaround time with your quote and keep you informed throughout the repair
Repair costs vary depending on the fault, the laptop model and any parts required. We provide a clear, upfront quote before starting any repair, so there are no unexpected costs.
Payment is due after the service is completed. We’ll send an invoice with a secure payment button for Visa, Mastercard, American Express, Apple Pay or Google Pay. EFT is also accepted. Return delivery is arranged once payment is received.
Yes. We provide a 6-month warranty on repairs and replacement parts, giving added peace of mind after your repair.
Send us your laptop model and a brief description of the issue for a quote before couriering it to us.